Contact Us
ShangBy was founded in 2006 in Austin, Texas with a subsidiary in Shanghai by Steve Bell. Steve wanted to make it much easier for people to experience different cultures and decided to build a fun and easy video shopping service!
ShangBy ships with logistic partner FedEx or DHL. Your items will arrive in under 7 days - guaranteed!
ShangBy takes your privacy seriously and will never give your personal information away.
ShangBy guarantees your 100% satisfaction. If you ever are unsatisfied with your ShangBy experience, simply contact us and we will organize for FedEx to pick up your return and refund your purchase amount - simple and easy!
Email us:
- Site Feedback: feedback@shangby.com
- Customer Service: customerservice@shangby.com
- General Comments: questions@shangby.com
- Press Inquires: marketing@shangby.com
- Investor Relations: shangbyinv@shangby.com
United States
Shangby, Inc.
901 S. MoPac, Bldg #3, Ste #410
Austin, Texas 78746
Tel +1.877.Pearl51 (1-877-732-7551)-
questions@shangby.com
China
Shanghai Central Plaza, Suite 1812
227 N. Huangpi Rd.
Shanghai 200003
Tel +86 021 6375 8116
Send us a note, we want to hear from you
